Shipping policy

Shipping Policy — SingSpark

Every order is tracked door to door.

Processing time: Orders are processed within 1–3 business days.

Delivery times: Delivery typically takes 10–24 business days depending on the product and destination. The estimate for each product is shown on its product page. These times reflect real shipping times — we'd rather be honest up front than surprise you later.

Shipping cost: Tracked shipping is free on every order.

Tracking: You'll receive a tracking number by email as soon as your order ships.

Delays and lost packages: If your order is delayed beyond the estimated window, contact us and we'll chase it with the carrier. If a package is confirmed lost in transit, we'll reship it or refund you in full.

Contact: surveysmasher2015@gmail.com